Contact Big Reseller
Fast help via WhatsApp, or send us a message using the form — we’ll get back to you as soon as possible.
Big Reseller (PROGRAMMER LTD) • Company number 16664962 •
8/A Greenwood Grove, Programmer Office, Marcham, Abingdon, England, OX13 6FR •
bigreseller.co.uk
Quick contact
Support • Sales • Billing
Secure contact: Your message is sent over an encrypted connection (SSL/TLS).
Privacy & GDPR: We handle your details to respond to your request and keep data processing minimal.
Fastest route: WhatsApp for quick questions. Tickets for technical issues (clear tracking + faster resolution).
Include this to speed things up
- Your domain name (e.g. example.co.uk)
- Service type (Reseller / Master / Alpha / Web hosting / Email)
- Error message (copy/paste) and what you tried
- Invoice or order number (never share card details)
Send a message
Fill in the form — we’ll respond by email.
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Learn more in our Privacy Policy.
Contact & Support FAQ
Quick answers to common questions about reseller hosting support, domain transfers, email setup and WHMCS automation.
A.
For quick questions, WhatsApp is usually fastest. For technical issues (hosting errors, email delivery, WHM/WHMCS),
opening a support ticket helps keep everything tracked and speeds up resolution.
A.
An EPP/Auth Code (sometimes called a transfer code) is provided by your current domain registrar to approve a secure domain transfer.
You’ll typically find it in your registrar panel or by requesting it from their support.
A.
Usually not — as long as your DNS stays the same. A registrar transfer doesn’t change your domain name; it changes who manages it.
If you also plan to change nameservers or hosting, we recommend coordinating the move to minimise risk.
A.
Most clients use IMAP for sync and SMTP for sending. If you message us your domain and mailbox name,
we can point you to the correct settings. For best deliverability, SPF/DKIM/DMARC should be configured in DNS.
A.
Yes. WHMCS can automate ordering, account creation (provisioning), invoicing and renewals — ideal for reseller, master reseller and alpha reseller setups.
If you tell us your plan and workflow, we’ll advise the cleanest approach.
A.
Include your domain name, service type (reseller/master/alpha/web/email), and any exact error message.
For billing queries, add the invoice number. Please do not send passwords or card details.
Prefer a quick reply?
Message us on WhatsApp with your domain and request type — we’ll point you in the right direction fast.
